Account Requirements

Wholesale accounts must be able to provide a valid state resale tax certificate. Online-only accounts must have an established website unless otherwise approved by Trotter Street Kids.

Order Minimums

The following minimums apply to the first order each season:

• Physical-store retailers, including those that also sell online: $750.
• Online-only retailers: $2,000.

Opening orders require a minimum of four units per style number.

Payment & Shipping

Payment is charged before each shipment. We do not offer net payment terms.

Shipping is 4% of the merchandise subtotal actually shipped. For orders shipped in multiple shipments, each shipment is charged based only on the merchandise included in that shipment.

Final Sale Policy

All wholesale purchases are final sale, except approved defective items or items shipped incorrectly by Trotter Street Kids. Unsold merchandise is not eligible for return or exchange.

Order Changes & Cancellations

Orders may be edited or canceled without a fee within 7 calendar days of placing the order, provided the affected merchandise has not shipped.

After that period, cancellations and quantity reductions are subject to a 25% cancellation fee calculated on the merchandise subtotal being canceled or removed.

Once merchandise has shipped, it cannot be canceled and is subject to our final sale policy.

Email all change and cancellation requests to sales@trotterstreetkids.com.

If Trotter Street Kids cannot supply an item or cancels an item, no cancellation fee applies, and any payment collected for that item will be refunded.

Shortages, Defective Items & Incorrect Items

Please inspect each shipment upon delivery and report issues by email to sales@trotterstreetkids.com within these deadlines:

• Shortages: within 5 calendar days of delivery.
• Defective items: within 14 calendar days of delivery.
• Incorrectly shipped items: within 14 calendar days of delivery.

Include your order number, affected style numbers and quantities, and a description of the issue. For defective or incorrect items, include photos to help us review your claim.

For approved defective or incorrectly shipped items, Trotter Street Kids will provide a replacement. If a replacement is unavailable, we will issue a refund for the affected merchandise.

No restocking fee applies to these approved claims. Trotter Street Kids will cover any required return shipping. Please contact us for authorization and instructions before returning merchandise.

MAP

Customers must adhere to MAP pricing as set by Trotter Street Kids.

MAP price is to be no less than double the wholesale price.

Short-term sales and promotions are allowed.

Violations will result in termination of wholesale privileges.

Selling of Items

Preorder sales and selling in Facebook BST groups are not allowed.

Trotter Street Kids does not allow the sale of products through third-party sellers, including Walmart.com, Amazon.com, eBay.com, and Target.com, unless otherwise agreed upon by Trotter Street Kids.